Privacy Policy and Terms of Use
Last updated: July 2nd, 2025
Privacy Policy
Who we are
Our website address is: https://zhighley.com. This privacy policy also covers our related websites at solotuber.com and pro.solotuber.com, all operated by Zach Highley LLC.
What personal data we collect and why we collect it
Newsletter Subscriptions
When you subscribe to our newsletter, we collect your email address and any other information you provide in the subscription form. This information is stored in Kajabi, our email marketing platform. You can unsubscribe at any time using the link provided in any of our emails.
Product Purchases
When you purchase a product through our Kajabi platform, we collect your name, email address, and payment information necessary to process your order. You will be automatically subscribed to receive product delivery emails. While you may receive marketing emails as a customer, you can unsubscribe from marketing communications at any time while still receiving essential product delivery information.
Contact Forms
When you submit a contact form, we collect the information you provide including your name, email address, and message content. This information is sent via email through Google Workspace and may be stored for customer service and follow-up purposes.
Comments
When you leave a comment on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection through Akismet. Comments may appear immediately unless flagged as spam by our automated system.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Additional cookies used by this site:
- Analytics cookies (Google Analytics) – Used to track anonymized visitor behavior and improve our website
- Performance cookies (Cloudflare) – Used to optimize site delivery and security
- Functional cookies – Remember your preferences and settings
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to track anonymized visitor data. This helps us understand how visitors use our site and improve our content and user experience. Google Analytics uses cookies and collects anonymous data such as:
- Pages visited
- Time spent on site
- General geographic location (country/city level)
- Device and browser type
Who we share your data with
We share your data with the following service providers who help us operate our website and business:
- Cloudflare – Content delivery network and security services
- Google Analytics – Anonymized website analytics
- Kajabi – Email marketing and course delivery platform
- Google Workspace – Email services for contact form submissions
- Vultr/RunCloud – Website hosting services
- Akismet – Comment spam filtering
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
How long we retain your data
- Newsletter subscriptions: Until you unsubscribe
- Contact form submissions: Up to 2 years for customer service purposes
- Comments: Indefinitely unless you request deletion
- Analytics data: 26 months (Google Analytics default)
- Account information: Until you request deletion
- Purchase records: As required by law for tax and accounting purposes (typically 7 years)
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have subscribed to our newsletter, you can request to:
- Receive an exported file of the personal data we hold about you
- Have your personal data corrected or updated
- Have your personal data deleted (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at [email protected].
Where your data is sent
Visitor data may be processed and stored in the following locations:
- United States (website hosting, analytics, email services)
- Global CDN locations (Cloudflare)
By using our website, you consent to the transfer of your data to these locations.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes:
- SSL/TLS encryption for all data transfers
- Regular security updates and monitoring
- Limited access to personal data
- Regular backups
Additional information
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act. Please contact us to exercise these rights.
GDPR Compliance
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We process data based on legitimate interest, consent, or contractual necessity.
Terms of Use
1. Agreement to Terms
These Terms of Use (“Terms”) govern your use of the websites zhighley.com, solotuber.com, and pro.solotuber.com (collectively, the “Service”) operated by Zach Highley LLC (“we,” “us,” or “our”).
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy above. If you disagree with any part of these terms, then you may not access the Service.
2. Age Restrictions
You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you are at least 18 years of age.
3. Use of the Service
Acceptable Use
You may use our Service for lawful purposes only. You agree not to use the Service:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To transmit any material that is defamatory, offensive, or otherwise objectionable
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service
- To introduce any viruses, trojan horses, worms, logic bombs, or other malicious material
- To attempt to gain unauthorized access to any portion of the Service
User Accounts
When you create an account with us (for commenting purposes), you are responsible for:
- Maintaining the confidentiality of your account and password
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
We reserve the right to terminate accounts, remove content, and take appropriate legal action for violations of these Terms.
Comments
Comments are generally published immediately unless flagged as spam by our Akismet filtering system. By posting comments, you agree that your comments:
- Are not spam, machine-generated, or commercial in nature (unless relevant to the discussion)
- Do not violate any third-party rights
- Are not defamatory, offensive, or inappropriate
- Comply with all applicable laws
4. Intellectual Property Rights
Our Content
The Service and its original content, features, and functionality are and will remain the exclusive property of Zach Highley LLC and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Your Use of Our Content
You may not:
- Copy, modify, distribute, sell, or lease any part of our Service or included content
- Reverse engineer or attempt to extract the source code of our Service
- Use our content for commercial purposes without express written permission
- Remove any copyright or other proprietary notations from any content
You may share and discuss our content in accordance with fair use principles, but you may not reproduce substantial portions of our content without prior written permission.
User Content
By posting comments on our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your comments in connection with the Service.
You represent and warrant that:
- You own or control all rights to the content you post
- Your content does not violate the privacy rights, publicity rights, copyrights, or other rights of any person or entity
5. Third-Party Links and Affiliate Relationships
Third-Party Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Zach Highley LLC, including but not limited to:
- Kajabi (for courses and digital products)
- Amazon (for books and other products)
- Various affiliate partners listed on zhighley.com/resources
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Affiliate Disclosure
We participate in various affiliate programs and may earn commissions from qualifying purchases made through links on our Service. Current affiliate relationships include:
- Kajabi
- Amazon
- Alfred
- Cursor
- Epidemic Sound
- Other partners listed at zhighley.com/resources
6. Products and Services
Digital Products via Kajabi
Digital products, courses, coaching, and other paid offerings are sold through our Kajabi platform. When you purchase these products:
- You will be automatically subscribed to receive product delivery emails
- You may unsubscribe from marketing emails at any time
- Specific terms, including refund policies, apply to each product:
- SoloTuber PRO: 60-day money-back guarantee if all homework is completed
- SA Student OS: 30-day return policy
- Other products: No returns unless otherwise specified
Guarantees
For SoloTuber PRO, we offer the following guarantees, contingent upon completing all course materials and homework assignments:
- Generate income within 60 days
- Double your subscriber count by Week 8 (for 50% of active students)
These guarantees are void if course requirements are not met.
Books via Amazon
Physical and digital books sold through Amazon are subject to Amazon’s return and refund policies.
7. Disclaimers
No Professional Advice
The information on our Service is for general informational purposes only. Nothing on this Service constitutes professional advice (legal, financial, medical, or otherwise).
No Guarantees
Except for specific product guarantees mentioned above, we make no guarantees about:
- The success of your YouTube channel or business
- Specific income levels or financial results
- The performance of any strategies or techniques discussed
Your results depend on many factors including your effort, market conditions, and implementation of the strategies taught.
As-Is Basis
Our Service is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.
8. Limitation of Liability
In no event shall Zach Highley LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount paid by you, if any, to us during the six (6) months prior to the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless Zach Highley LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees).
10. DMCA Notice and Procedure
Notification of Alleged Copyright Infringement
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:
- An electronic or physical signature of the person authorized to act on behalf of the copyright owner
- A description of the copyrighted work you claim has been infringed
- A description of where the allegedly infringing material is located on the Service
- Your address, telephone number, and email address
- A statement that you have a good faith belief that the disputed use is not authorized
- A statement, made under penalty of perjury, that the information in your notice is accurate
Our Copyright Agent for notice of claims of copyright infringement can be reached at:
Zach Highley LLC
Attn: Copyright Agent
Email: [email protected]
Address: 502 W 7TH ST, REGISTERED AGENTS INC – STE 100, Erie, PA 16502
11. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of Pennsylvania, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in the state or federal courts located in Erie County, Pennsylvania, and you consent to the personal jurisdiction of these courts.
12. Changes to Terms and Privacy Policy
We reserve the right, at our sole discretion, to modify or replace these Terms and Privacy Policy at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. We will notify you of any changes by posting the new Terms and Privacy Policy on this page and updating the “Last updated” date.
13. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
14. Contact Information
For any questions about these Terms or our Privacy Policy, please contact us at:
Zach Highley LLC
Email: [email protected]
Business Address: 502 W 7TH ST, REGISTERED AGENTS INC – STE 100, Erie, PA 16502
Owner: Zach Highley-Gergel
By using our Service, you acknowledge that you have read, understood, and agree to be bound by both this Privacy Policy and these Terms of Use.